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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gwendolyn Orange

Gwendolyn Orange

September 30, 2024

5  out of  5
rating by Gwendolyn Orange
"I must say Millie,cherri, I love them they always show how concerned they are about any questions you may have, I have never had any problem with anything when it comes to them even the gentleman that just gave me a call letting me know about a decrease in my pay sorry about the name of the gentleman cause I really forgot it but you know who you are thank you all so much been with this company for a long time..Happy Birthday to me"
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Annie

September 27, 2024

5  out of  5
rating by Annie
"Wonderful people to work with!"
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Verdie Turner

September 20, 2024

5  out of  5
rating by Verdie Turner
"My time with State Farm has been okay but what I am most impressed with is the customer service I receive from Millie. Millie has patience, she is never rude and I never feel rushed. If I ask Millie a question she takes the time to give a through answer and she does the research without giving me an answer off the top of her head. Thank goodness for people like her because they are far and few. I am sure that Millie is an asset to the workplace. Thank you Millie!👍"
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Jean Skupien

September 6, 2024

5  out of  5
rating by Jean Skupien
"Mike is very professional and did a great job securing lower prices for me. Really listened to what I need, I highly recommend."
We responded:
"Thanks Jean, I’m glad I was able to help you with your insurance needs."
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Tony B

September 4, 2024

5  out of  5
rating by Tony B
"Mike is a pleasure to deal with. Easy going, no presure, and he was able to answer all of my questions. I value great service, and Mike has been up to the task. His people are just as nice. And he saved me some money too! Thank You."
We responded:
"Thanks for the kind words, Tony, and I agree, Aaron is amazing! Also glad to see we saved you so much money over Geico."
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Alexander Hill

September 4, 2024

5  out of  5
rating by Alexander Hill
"Fantastic service wouldn’t go to anyone else!"
We responded:
"Thanks Alexander. I love being your State Farm insurance agent!"
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Tyler Jones

August 29, 2024

5  out of  5
rating by Tyler Jones
"Great customer service!"
We responded:
"Thanks for the kind words, Tyler. I'm glad we are able to meet your insurance needs. "
Profile photo of Habib

Habib

August 27, 2024

5  out of  5
rating by Habib
"I ve been at state farm insurance at flosmoor il Mr Mike serve me in less than half hour and the most imlortant thing he save $58.00 every montj"
We responded:
"Thanks for the wonderful review. I'm glad we were able to save you money on your auto and home insurance. "
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Jesse Hudson

August 20, 2024

5  out of  5
rating by Jesse Hudson
"Friendly and helpful"
We responded:
"Thanks Jesse! "
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Catherine Vaughn

August 13, 2024

5  out of  5
rating by Catherine Vaughn
"Wonderful customer service. They always treat me like I’m apart of their family."
We responded:
"Thanks for the kind words, Catherine. You are part of the family, the Mike Fernandez State Farm insurance family."
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Lucy Mendoza

August 6, 2024

5  out of  5
rating by Lucy Mendoza
"I was in desperate need of an insurance card due to the conversion of all the multi vehicles in the home being on the same billing cycle Mike was able to email me a current insurance card for my vehicle very quickly. I greatly appreciate his help."
We responded:
"It was my pleasure helping a great customer like you!"
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Euni Cook

August 6, 2024

5  out of  5
rating by Euni Cook
"Thoughtful patient and efficient. 5 stars!"
We responded:
"Thanks for the great review!"
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Stef Nolen

August 6, 2024

5  out of  5
rating by Stef Nolen
"Seemless...got my new car added to my account quickly & efficiently. A pleasure to work with."
We responded:
"Thanks for the wonderful review! "
Profile photo of Gloria Harrington

Gloria Harrington

August 5, 2024

5  out of  5
rating by Gloria Harrington
"We have homeowners and auto insurance with Mike Fernandez - State Farm I have not personally spoken to Mr. Fernandez. My husband and i have spoken to Millie Renard on occasion with questions and concerns. She have shown a level of professionalism that is rare today She is very efficient and customer friendly. I am very pleased with my State Farm insurance and care. Millie Renard is Phenomenal."
We responded:
"Thanks Gloria! Millie is one in a million!!!"
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Sandy Hubert

July 23, 2024

5  out of  5
rating by Sandy Hubert
"Millie is a sweetheart to deal with. I highly recommend the Mike Fernandez State Farm agency!"
We responded:
"Thanks Sandy! I agree, Millie is amazing!"
Profile photo of Adam Ariffin

Adam Ariffin

July 19, 2024

5  out of  5
rating by Adam Ariffin
"Mike has been wonderful to work with. Great personality and solid ethics. He saved me a lot of money on insurance while keeping good coverage. And this was despite me adding a rare car to the policy. Don't hesitate to get a quote from Mike for both your home and auto insurance needs."
We responded:
"Adam, thank you for the awesome review! I am honored you trust me and my team with your insurance needs from auto to home and anything in-between I have your back! "
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Rhonda Stevenson

July 15, 2024

5  out of  5
rating by Rhonda Stevenson
"Great experience! Sherri was very thorough and personable and knowledgeable!"
We responded:
"Rhonda, thank you for great review! I am so happy Sherri was so helpful! "
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gloria mack

July 10, 2024

5  out of  5
rating by gloria mack
"I’ve looked for an insurance rep since the last State Farm agent I had which was about 4 years ago. I thought I would never find another one as nice but I did. Mike Fernandez is one in a million."
We responded:
"Gloria, thank you for the awesome review! I am so happy you found us and trust my team and I with your insurance! "
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Edward Johnson

July 3, 2024

5  out of  5
rating by Edward Johnson
"I highly recommend Mike and his whole crew!"
We responded:
"Edward, thank you for the great review! "
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Aerika Ashley

June 17, 2024

5  out of  5
rating by Aerika Ashley
"Really Great at communicating and explaining my insurance policy."
We responded:
"Aerika, thank you for the great review! "
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J Conn

June 14, 2024

5  out of  5
rating by J Conn
"I called to inquire about my insurance and i talked to Millie and she was very friendly and helpful took time to answer all my questions it's good to talk to a person that know there job."
We responded:
"I’m glad we were able to help!"
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Barbara Burkhart

June 12, 2024

5  out of  5
rating by Barbara Burkhart
"The best State Farm agency! Yessss"
We responded:
"Barbara, thank you for the awesome review! "
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David Woods

May 22, 2024

5  out of  5
rating by David Woods
"Aaron Black helped me so much. I just switched from Allstate to Statefarm and couldnt be any happier. Aaron got me more coverage and at lower cost. Thanks again."
We responded:
"David, thank you for the great review! I am happy Aaron was able to help with your switch. Welcome to our State Farm Family! "
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eric volkel-barno

May 20, 2024

5  out of  5
rating by eric volkel-barno
"Mike took the time to review my insurance policy to help me find ways to reduce cost. I really appreciate his professionalism joined with his care."
We responded:
"Eric, thank you for the wonderful review! I am so happy I was able to help with your insurance policy! "
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Mary Anne Sheriff

May 7, 2024

5  out of  5
rating by Mary Anne Sheriff
"Would recommend Mike Fernandez State Farm agent and all his employees in a heart beat."
We responded:
"Mary Anne, thank you for the wonderful review! "