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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittnai Brooks

July 21, 2026

5  out of  5
rating by Brittnai Brooks
"Very Kind, answered all questions, patient , and good follow through."
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Natalie Strong

July 9, 2026

5  out of  5
rating by Natalie Strong
"My agent Mike & his team (Hi, Milli!) aren’t just really great people, he and his team are also very knowledgeable, personable and provide excellent service! And they actually answer the phone vs always using an answering service or an AI agent to facilitate calls. Ever since I transferred to Mike’s team after my previous SF agent retired years ago, I have been very pleased with Mike & his team. 5 stars & 2 thumbs up, for sure!"
We responded:
"Thanks for the 5-Star review!!!"
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Hannah Fae

July 8, 2026

5  out of  5
rating by Hannah Fae
"Amazing and very professional. Found me some great deals!"
We responded:
"Thanks so much for the fantastic rating, Hannah! We are so glad you had a positive experience with us here on State Farm Agent Mike Fernandez’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jessica Harper

July 1, 2026

5  out of  5
rating by Jessica Harper
"Switching to State Farm has been the best experience. I get to talk to a real person and get the answer I need to make sure I’m getting the best policy. Mike has been so helpful with helping explaining things and he’s always pleasant. And my monthly payments have been the lowest rates I’ve gotten in years"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Howard Wolinsky

June 26, 2026

5  out of  5
rating by Howard Wolinsky
"I just switched to Mike Ferndandez and State Farm. I conducted comprehensive research and found I could save over $ 1,500 on a bundled package for auto, home, and umbrella. State Farm also had the best claims record.
Insurance is a black hole for me. I keep paying in money and have never filed a claim. Thank goodness.
So I appreciate the savings. Already, though, I had an issue, and Mike put my mind at ease.
He's a good neighbor.
Thanks, Mike."
We responded:
"Howard, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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ky janell

June 25, 2026

4  out of  5
rating by ky janell
"DJ was absolutely amazing to work with! he was incredibly kind, patient, and helpful. His professionalism and friendly personality made a huge difference. If you’re looking for a State Farm agent who goes above and beyond, I highly recommend DJ. Thank you for providing such outstanding customer service!"
We responded:
"ky, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Mike Fernandez’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Brett Roberts

June 23, 2026

5  out of  5
rating by Brett Roberts
"DJ was very helpful and fast to respond. The whole process and was quick and easy."
We responded:
"Wow, thank you for the 5-star review, Brett! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Fetina Dixon-Rush

June 22, 2026

5  out of  5
rating by Fetina Dixon-Rush
"Millie was great, she answered all my questions, broke down the information for me, and quickly handled everything without a problem. Great customer service, kind and she knows what she is doing. Thank you Millie!"
We responded:
"Thank you so much for the 5-stars, Fetina! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mike Fernandez’s Team anytime."
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Irma Holloway

June 18, 2026

5  out of  5
rating by Irma Holloway
"DJ,
Just wanted to thank you for you personable care, how patient you were in covering all the points of coverage for my new insurance policy. God Bless you!
Irma Holloway"
We responded:
"Thank you for the fantastic review, Irma! We are always here to help with your insurance needs here in New Lenox . "
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Mia Baker

June 10, 2026

5  out of  5
rating by Mia Baker
"Mike, Mille and the entire team are absolutely the best! They are very accommodating and always pleasant with their customers!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Stephanie Dekker

June 9, 2026

5  out of  5
rating by Stephanie Dekker
"DJ was Great!"
We responded:
"Thank you so much for the 5-stars, Stephanie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Kyle Loving

May 26, 2026

5  out of  5
rating by Kyle Loving
"Millie has been absolutely amazing! She is always there to answer every single question I have and makes sure I get the right guidance and support. What I appreciate most is that even when something falls outside of her area, she still takes the time to point me in the right direction and make sure I’m taken care of.

She is patient, knowledgeable, professional, and truly cares about helping people. Customer service like this is hard to find these days. I’m so grateful for all of her help and highly recommend working with her at State Farm."
We responded:
"Thank you for the 5-star review, Kyle! Here on State Farm Agent Mike Fernandez’s Team, we are proud to serve our community and appreciate your recognition. "
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Tiffany Spence

May 13, 2026

5  out of  5
rating by Tiffany Spence
"DJ was a tremendous help to me in saving on my car insurance. 10/10"
We responded:
"Wow, thank you for the 5-star review, Tiffany! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Mark Olson

May 7, 2026

5  out of  5
rating by Mark Olson
"I worked with Justin Egan over the phone to compare my current auto insurance cost. He was very helpful and informative and I was able to save over $600 annually."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mike Fernandez’s Team! We deeply appreciate your kind words here in Flossmoor . "
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Tami A

May 7, 2026

5  out of  5
rating by Tami A
"Justin was very professional and helpful. He answered all of my questions and they cut my insurance bill by 70%. The entire team is very friendly and professional. They were not pushy like the other insurance companies I have talked to the past week.
They all made me feel like family.
I Highly recommend!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mike Fernandez’s Team! We deeply appreciate your kind words here in Flossmoor . "
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Tommy Winter

May 6, 2026

5  out of  5
rating by Tommy Winter
"Justin was phenomenal and was able to bring down my insurance by almost $100. Very grateful for him!"
We responded:
"Thank you for your kind review of State Farm Agent Mike Fernandez’s Team. We appreciate it!"
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Beth Conaghan (Realtor Beth)

April 28, 2026

5  out of  5
rating by Beth Conaghan (Realtor Beth)
"I’ve had a great experience working with Mike Fernandez with State Farm. He is knowledgeable, responsive, and truly takes the time to make sure clients understand their coverage options.

Whether it’s home, auto, or overall insurance planning, Mike makes the process simple and stress-free. He’s a reliable professional and a great resource for my clients.

If you’re looking for a trusted insurance agent in the New Lenox & Lincoln-way area, I highly recommend Mike!"
We responded:
"Beth, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Fernandez’s Team—we are always here to help!"
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Bree Houston

April 23, 2026

5  out of  5
rating by Bree Houston
"DJ was awesome very persistent and patient with me. He absolutely saved me money with this new rate I have at State Farm. Thank you 😊"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mike Fernandez’s Team. "
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Sherry Young

April 20, 2026

5  out of  5
rating by Sherry Young
"I had the pleasure working with DJ. Very helpful and knowledgeable. I received a better quote with State Farm than my previous carrier. Thank you, DJ."
We responded:
"Thank you so much for the 5-stars, Sherry! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mike Fernandez’s Team anytime."
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Sherry

April 20, 2026

5  out of  5
rating by Sherry
"I had the pleasure of working with DJ, Who helped to lower my auto and home policies."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mike Fernandez’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Flossmoor ."
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Suprisia Villagomez-Walker

April 14, 2026

5  out of  5
rating by Suprisia Villagomez-Walker
"DJ was very helpful and patient with the million questions I had today. He was thorough in his explanation of everything. 10/10"
We responded:
"Suprisia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Fernandez’s Team—we are always here to help!"
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Chick the Trainer

April 10, 2026

5  out of  5
rating by Chick the Trainer
"I usually speak with Millie and she is very courteous and helpful. Today I spoke with Justin and I think Mike has the best staff. Because Justin was very thorough, helpful, and professional, just as Millie has been. I have sent many of my family members to this office. Very professional company."
We responded:
"Thank you for the fantastic review, Chick! We are always here to help with your insurance needs here in Flossmoor . "
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Keisha JACKSON

April 7, 2026

5  out of  5
rating by Keisha JACKSON
"My Husband and I went to state farm and got top notch service. Millie was our go to person. She set up our meeting with Mike. Thanks Millie for everything. IWe would recommend State Farm."
We responded:
"Keisha, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mike Fernandez’s Team here in our Flossmoor office. "
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Anna Boyer

April 7, 2026

5  out of  5
rating by Anna Boyer
"I worked with DJ he was very professional and helpful through the process of getting me quotes. With the savings he was able to get me I have returned to Stare Farm."
We responded:
"Thank you so much for the 5-star rating, Anna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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dennis prohaska

April 7, 2026

5  out of  5
rating by dennis prohaska
"Aaron was very efficient. He answered all of our questions and said he will try and insure that we aren’t double billed for our homeowners insurance."
We responded:
"Thanks Dennis! I’m glad Aaron was able to help you! "