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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lama alsaad

August 18, 2025

5  out of  5
rating by lama alsaad
"Very thorough and competitive"
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Kaitlyn Wrenn

August 14, 2025

5  out of  5
rating by Kaitlyn Wrenn
"Mike is really nice & helpful. He noticed an error on my account and called me himself to make sure it was fixed, which shows how attentive he is to his clients."
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Mary Clare Houlihan

August 13, 2025

5  out of  5
rating by Mary Clare Houlihan
"My husband and I worked with Kaila. She was amazing! She was excellent at communicating and was helpful with the entire home/ auto insurance process."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kierra Joiner

August 1, 2025

5  out of  5
rating by Kierra Joiner
"I had an excellent experience working with Mike. From the very beginning, he was extremely knowledgeable and took the time to walk me through all my insurance options in a clear, easy-to-understand way. Whether it was auto, home, or life insurance, Mike offered thoughtful insights tailored to my specific needs and helped me make informed decisions without feeling pressured. What really stood out was his genuine willingness to help—he was patient, responsive, and made sure I fully understood the coverage details and benefits of each option. It's rare to find someone who combines professionalism with such a personal touch. I highly recommend Mike to anyone looking for an insurance agent who’s not only well-informed but truly committed to looking out for your best interests."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Margaret Fasel

July 31, 2025

5  out of  5
rating by Margaret Fasel
"Mike has been a great helper when I needed it most. Thanks Mike :) I’ve been a Statefarm client for two decades because of agents like Mike Fernandez! ⭐️⭐️⭐️⭐️🌟"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eric Brown

July 30, 2025

5  out of  5
rating by Eric Brown
"Mike is super pleasant to work with. Very knowledgeable and eager to help"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Steve Wiersum

July 23, 2025

5  out of  5
rating by Steve Wiersum
"When you need new insurance or you are looking for ways to save on existing insurance, Mike is the guy to call. He knows his stuff and is patient. We all need insurance, but we don't always know rates, terms, coverage, etc. That's why you need someone like Mike. He spent the time to go over my existing policy with another company and, in the end, I moved everything to State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Walker (DemonCooler)

July 21, 2025

5  out of  5
rating by Alex Walker (DemonCooler)
"Excellent insurance man, as well as a kind and amiable person."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelly Walker

July 21, 2025

5  out of  5
rating by Kelly Walker
"Wonderful assistance with getting policies changed when we needed it! They also helped us get the insurance we needed, and for a very reasonable price! Really wonderful and friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Shawn Anderson

June 26, 2025

5  out of  5
rating by Shawn Anderson
"Been with State Farm for many years and been very happy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Justin Oldenstedt

June 18, 2025

5  out of  5
rating by Justin Oldenstedt
"Mike was informational"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Salvador Sannchez

April 14, 2025

1  out of  5
rating by Salvador Sannchez
"They are so stupid. They said it was extremely necessary to have good credit in order to give me coverage policy. . I went to Tinley park and they give me full coverage immediately without credit."
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Sabrina Ersery-Andrews

April 7, 2025

5  out of  5
rating by Sabrina Ersery-Andrews
"It’s always a delightful experience working with Millie at State Farm. Millie level of dedication and professionalism is outstanding. Thank you!"
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Kevin Valentine

March 13, 2025

5  out of  5
rating by Kevin Valentine
"Sherry is the best!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christina Rupp

February 27, 2025

5  out of  5
rating by Christina Rupp
"We recently switched to State Farm when our current policy went up when we bought another car. Mike has been great to work with and we are paying a lot less. Thanks so much!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jenny stadler

February 25, 2025

5  out of  5
rating by jenny stadler
"These guys have taken care of our family forever!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marcie Massa

January 30, 2025

5  out of  5
rating by Marcie Massa
"Mike is such a pleasure to work with! Always 💯 on his game anytime I have questions, changes or other concerns. I have been extremely pleased with his service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Takula Coleman-Pearce

January 3, 2025

5  out of  5
rating by Takula Coleman-Pearce
"He made it easy for me to start a new policy with STATE FARM.."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Adriana Lopez

December 27, 2024

5  out of  5
rating by Adriana Lopez
"Talked with Mike and Vanessa got a great deal for better full coverage than Progressive… I WAS PAYING $50 more half the coverage…overall great easy experience and exceptional coverage!"
We responded:
"Thanks for the kind words, Adriana. We love helping our customers improve their coverages and save them money!"
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Ted Wick

December 17, 2024

5  out of  5
rating by Ted Wick
"Made it so easy and smooth to set up new insurance. Fully recommend this team."
We responded:
"Thanks Ted, I'm glad you found the process smooth and easy."
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Jasmine Prater

December 11, 2024

5  out of  5
rating by Jasmine Prater
"Millie and Mike are great. i’ve had them for a year now and they help me save where I can!"
We responded:
"Thanks Jasmine, we love helping great people like you!"
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J Conn

December 11, 2024

5  out of  5
rating by J Conn
"I called to inquire about my insurance and i talked to Vanessa and she was very friendly and helpful took time to answer all my questions it's good to talk to a person that know there job."
We responded:
"I’m glad we were able to help!"
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Tom Steinbach

November 26, 2024

5  out of  5
rating by Tom Steinbach
"Mike was great to work with. He saved me a ton of money! Super happy they started insuring Kias again. Definitely would recommend to atleast get a quote!"
We responded:
"Thanks Tom, I'm happy we are open to Kia's and Hyundai's again! "
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M Smith

October 30, 2024

5  out of  5
rating by M Smith
"Mike went above and beyond to get me set after moving from Oregon to Illinois."
We responded:
"Thanks for the great review, it was our pleasure helping you!"
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Susan Wick

October 26, 2024

5  out of  5
rating by Susan Wick
"Mike is fantastic! We have been State Farm clients for a long time and Mike reviewed our policies with us and gave us great advice on how best to insure our cars, home and property."
We responded:
"Thanks for the kind words, Susan. I enjoyed our time together helping you improve your insurance protections."