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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M Smith

October 30, 2024

5  out of  5
rating by M Smith
"Mike went above and beyond to get me set after moving from Oregon to Illinois."
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Susan Wick

October 26, 2024

5  out of  5
rating by Susan Wick
"Mike is fantastic! We have been State Farm clients for a long time and Mike reviewed our policies with us and gave us great advice on how best to insure our cars, home and property."
We responded:
"Thanks for the kind words, Susan. I enjoyed our time together helping you improve your insurance protections."
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Tom Wick

October 26, 2024

5  out of  5
rating by Tom Wick
"Mike was very personable and informative."
We responded:
"Thanks Tom, I love taking care of the insurance needs of great people like you."
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MR JEFF

October 23, 2024

5  out of  5
rating by MR JEFF
"Super nice and way to talk with. Easily understands my I surance needs and works quickly to get quotes, provide answers and help with insurance needs."
We responded:
"Thanks Mr Jeff. I'm glad we were able to meet your insurance needs."
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cathy bergman

October 17, 2024

5  out of  5
rating by cathy bergman
"Great Job! Took care of Everything!!"
We responded:
"Thanks, Cathy. I am glad we were able to take care of your insurance needs."
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Horacio Garcia

October 16, 2024

1  out of  5
rating by Horacio Garcia
"Mike is a complete lier. I called for auto quote and he gave me a better price than what I was paying with Allstate so I canceled my insurance not knowing that Mike called be back stating that he made a mistake. I asked him like three or four times if he had everything right and he said yes. So I understood that we all can make mistakes and stayed with them. But the when the payments started the price went up again. When the time came to switch my house he called nights and texted me until he made me switch. Again he sent me a quote but the price was different and started my coverage earlier even after we discussed the starting date. The worst is that he never sent the policy to my mortgage and now I’m dealing with a different insurance provided by my home mortgage."
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Erika Alvarez

October 16, 2024

5  out of  5
rating by Erika Alvarez
"Very responsive"
We responded:
"Thanks for the great review Erika!"
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Kennedy Furnace

October 10, 2024

5  out of  5
rating by Kennedy Furnace
"Mike was very helpful in getting my car insurance reinstated after another State Farm agent was negligent and tried to cancel my coverage without warning. If you are looking for an agent in the south suburbs I would definitely recommend Mike"
We responded:
"Thanks for the kind words, Kennedy. I'm glad I was able to help!"
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Lori

October 10, 2024

5  out of  5
rating by Lori
"Good agent..staff..Mille and Sherry wonderful"
We responded:
"Thanks Lori, Millie and Sherry are the best!"
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Gwendolyn Orange

September 30, 2024

5  out of  5
rating by Gwendolyn Orange
"I must say Millie,cherri, I love them they always show how concerned they are about any questions you may have, I have never had any problem with anything when it comes to them even the gentleman that just gave me a call letting me know about a decrease in my pay sorry about the name of the gentleman cause I really forgot it but you know who you are thank you all so much been with this company for a long time..Happy Birthday to me"
We responded:
"Thanks Gwendolyn. The "gentleman" was me and I love letting so many of my customers know about their rate decreases!!!"
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Annie

September 27, 2024

5  out of  5
rating by Annie
"Wonderful people to work with!"
We responded:
"Thanks Annie!"
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Verdie Turner

September 20, 2024

5  out of  5
rating by Verdie Turner
"My time with State Farm has been okay but what I am most impressed with is the customer service I receive from Millie. Millie has patience, she is never rude and I never feel rushed. If I ask Millie a question she takes the time to give a through answer and she does the research without giving me an answer off the top of her head. Thank goodness for people like her because they are far and few. I am sure that Millie is an asset to the workplace. Thank you Millie!👍"
We responded:
"Thanks Verdie, Millie is amazing!"
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Jean Skupien

September 6, 2024

5  out of  5
rating by Jean Skupien
"Mike is very professional and did a great job securing lower prices for me. Really listened to what I need, I highly recommend."
We responded:
"Thanks Jean, I’m glad I was able to help you with your insurance needs."
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Tony B

September 4, 2024

5  out of  5
rating by Tony B
"Mike is a pleasure to deal with. Easy going, no presure, and he was able to answer all of my questions. I value great service, and Mike has been up to the task. His people are just as nice. And he saved me some money too! Thank You."
We responded:
"Thanks for the kind words, Tony, and I agree, Aaron is amazing! Also glad to see we saved you so much money over Geico."
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Alexander Hill

September 4, 2024

5  out of  5
rating by Alexander Hill
"Fantastic service wouldn’t go to anyone else!"
We responded:
"Thanks Alexander. I love being your State Farm insurance agent!"
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Tyler Jones

August 29, 2024

5  out of  5
rating by Tyler Jones
"Great customer service!"
We responded:
"Thanks for the kind words, Tyler. I'm glad we are able to meet your insurance needs. "
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Habib

August 27, 2024

5  out of  5
rating by Habib
"I ve been at state farm insurance at flosmoor il Mr Mike serve me in less than half hour and the most imlortant thing he save $58.00 every montj"
We responded:
"Thanks for the wonderful review. I'm glad we were able to save you money on your auto and home insurance. "
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Jesse Hudson

August 20, 2024

5  out of  5
rating by Jesse Hudson
"Friendly and helpful"
We responded:
"Thanks Jesse! "
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Catherine Vaughn

August 13, 2024

5  out of  5
rating by Catherine Vaughn
"Wonderful customer service. They always treat me like I’m apart of their family."
We responded:
"Thanks for the kind words, Catherine. You are part of the family, the Mike Fernandez State Farm insurance family."
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Lucy Mendoza

August 6, 2024

5  out of  5
rating by Lucy Mendoza
"I was in desperate need of an insurance card due to the conversion of all the multi vehicles in the home being on the same billing cycle Mike was able to email me a current insurance card for my vehicle very quickly. I greatly appreciate his help."
We responded:
"It was my pleasure helping a great customer like you!"
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Euni Cook

August 6, 2024

5  out of  5
rating by Euni Cook
"Thoughtful patient and efficient. 5 stars!"
We responded:
"Thanks for the great review!"
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Stef Nolen

August 6, 2024

5  out of  5
rating by Stef Nolen
"Seemless...got my new car added to my account quickly & efficiently. A pleasure to work with."
We responded:
"Thanks for the wonderful review! "
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Gloria Harrington

August 5, 2024

5  out of  5
rating by Gloria Harrington
"We have homeowners and auto insurance with Mike Fernandez - State Farm I have not personally spoken to Mr. Fernandez. My husband and i have spoken to Millie Renard on occasion with questions and concerns. She have shown a level of professionalism that is rare today She is very efficient and customer friendly. I am very pleased with my State Farm insurance and care. Millie Renard is Phenomenal."
We responded:
"Thanks Gloria! Millie is one in a million!!!"
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Sandy Hubert

July 23, 2024

5  out of  5
rating by Sandy Hubert
"Millie is a sweetheart to deal with. I highly recommend the Mike Fernandez State Farm agency!"
We responded:
"Thanks Sandy! I agree, Millie is amazing!"
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Adam Ariffin

July 19, 2024

5  out of  5
rating by Adam Ariffin
"Mike has been wonderful to work with. Great personality and solid ethics. He saved me a lot of money on insurance while keeping good coverage. And this was despite me adding a rare car to the policy. Don't hesitate to get a quote from Mike for both your home and auto insurance needs."
We responded:
"Adam, thank you for the awesome review! I am honored you trust me and my team with your insurance needs from auto to home and anything in-between I have your back! "